Don’t wait! Give your furry friend the care they deserve. At Kido Petcare, we offer cozy, personalized services tailored just for your pet. Whether it’s a day of fun or a refreshing pamper session, our team treats every animal like family. Let’s make their day special—reach out to us!
We understand how important it is for you to have all the details before making a choice. Our goal is to be as clear as possible about our services and pricing, so you can feel confident in your decision. Check out our FAQs below to find answers to the most common questions we hear from fellow pet owners.
At Kido Petcare, we provide a range of services tailored to your pet’s needs, including dog walking, pet sitting, grooming, and drop-in visits. Every service is designed to ensure your pet receives top-notch care in a cozy and friendly environment.
Booking a service with us is easy! Just click the ‘Book Now’ button at the top of the page and fill out your details. If you have any specific requests, feel free to share them in the form. We look forward to seeing you and your furry friend soon!
We pride ourselves on being affordable while providing quality care. Our rates vary depending on the service you choose. For detailed pricing information, please visit our Pricing page or contact us directly. We want to make sure you find a service that works for you and your budget.
Yes! At Kido Petcare, we take your pets’ safety seriously. We are fully insured, giving you peace of mind while you’re away from your furry friends.
You can reach us via our contact form on the website, through our social media, or simply give us a call. We’re here to help and love hearing from fellow pet lovers!
Can’t find what you’re looking for? Reach out to our team anytime—we’re always happy to help!
To ensure the best care and safety for your furry family member, we require an initial consultation and meet-and-greet with you and your pet prior to booking any services. This allows us to meet your pet, understand their unique personality and needs, review house rules, and ensure we’re the perfect fit!
In the event of a medical emergency, we will attempt to contact you immediately. If you are unreachable, we will seek emergency veterinary care at the owner’s expense to ensure your pet’s health and safety.
Emergency Contact Requirement: Owners are required to provide at least one designated local emergency contact (someone authorized to make decisions or assist if you cannot be reached) prior to the start of any service.
For the safety of all animals and our team, all dogs must be fully up-to-date on core vaccinations before service begins. Required vaccinations include:
Dogs: Rabies, DHPP (Distemper, Hepatitis, Parvovirus, Parainfluenza), and Bordetella.
Cats: Rabies and FVRCP.
Flea & Tick Prevention
All pets must be on an active, year-round flea and tick preventative. If fleas or ticks are found during service, grooming or care may be paused, and a treatment/sanitization fee may apply.
Health & Medical Conditions
Owners must disclose any pre-existing health conditions, injuries, allergies, or required medications prior to booking.
Dogs must be safe to handle and free of unmanageable aggression toward humans or other animals.
Handling Fees: For pets requiring extra handling time, care, or specialized equipment due to severe anxiety, stress, or high reactivity, an additional Handling Fee may be applied to your service total.
Safety & Service Termination: We reserve the right to decline or suspend service if a pet poses an unsafe hazard to us or other animals.
Flexible Payment Terms
Payment can be made before or after your service. Full payment is due within 2 days of the completed service.
Late Payment Policy
If payment is not received within 2 days of service completion, a first-strike warning will apply to your account. Following a late payment, a 25% upfront deposit will be required for all future service bookings
